Narrative/VO Pipeline - Features?

Hello,
we are currently polishing our Narrative/VO Pipeline called VoiceLink. Its already doing a bunch of stuff that we found painful using similar Tools in the past.
I’m mostly interested in common pain points that people working with a lot of Dialogue currently have. No matter if it is from the Narrative writing side or the actual recording sessions.
The goal is to have one pipeline that works for multiple departments so you dont have to share various excel sheets throughout the production.

Cheers for any insight :)